Resources

Card Associations

MasterCard

	MasterCard - Merchant Rules (PDF)
	MasterCard - Interchange Rates (PDF)
	MasterCard - Interchange Fact Sheet (PDF)
	MasterCard - Interchange Benefits (PDF)
	MasterCard - Chargeback Guide (PDF)
	MasterCard - Avoiding Chargebacks (PDF)
	MasterCard - Anatomy of a Transaction (PDF)
	MasterCard – Brand Standards (PDF)

VISA

	Visa – Card Acceptance Guide (PDF)
	Visa – Risk Management Guide to eCommerce (PDF)
	Visa – Take the Order, But Don’t Get Taken (PDF)
	Visa – Introduction to Interchange (PDF)
	Visa – Interchange Rates (PDF)

Discover

	Discover - Interchange Rates (PDF)

Gateways

eSelect Plus

eSelect Plus - User Guide (PDF)

PayFlowPro

	PayFlow Pro - Merchant Guide (PDF)
	PayFlow Pro - Recurring Billing Guide (PDF)

USAePay

	USAePay – FAQ’s (PDF)
	USAePay – Merchant Console Guide (PDF)
	USAePay – Retail ePay Guide (PDF)
	USAePay - Platform Change Form (PDF)

Authorize.Net

	Authorize.Net – Getting Started (PDF)
	Authorize.Net – Fraud Prevention White Paper (PDF)
	Authorize.Net - Issuing Credits (PDF)
	Authorize.Net - Merchant Solutions (PDF)
	Authorize.Net - Service Agreement (PDF)

Merchant Processors

Moneris

	Moneris – How to Read Your Statement (PDF)
	Moneris – How to Read Your Statement Brochure (PDF)
	Moneris – Fraud Prevention Guide (PDF)
	Moneris – Top Tips to Avoid Fraud (PDF)
	Moneris – How To Reduce Chargebacks (PDF)
	Moneris – Merchants Operations Guide (PDF)
	Moneris – Merchant Agreement (PDF)
	Moneris – Merchant Agreement Plus (PDF)
	Moneris – Sales Brochure (PDF)
	MyClientLine Brochure (PDF)
	MyClientLine EIDS Brochure (PDF)
	MyClientLine EIDS User Guide (PDF)
	MyClientLine User Guide (PDF)

First National

	FNP - Electronic Commerce Risk Management (PDF)
	FNP – Merchant Agreement (PDF)

Redwood Merchant Processing

Redwood – Merchant Agreement (PDF)

TransFirst Merchant Processing

	TransFirst - Merchant Agreement (PDF)

PCI DSS Compliance

	PCI Compliance Quick Guide (PDF)
	PCI SAQ FAQ’s (PDF)
	PCI Compliance Overview (PDF)
	PCI Compliance Do's & Dont's (PDF)
	PCI Compliance Getting Started (PDF)
	PCI Compliance Ten Common Myths (PDF)
	PCI Wireless Guidelines (PDF)

Shopping Cart Integration

	Yahoo Store Merchant Account Set Up (PDF)
	Yahoo Order Processing Guide (PDF)
	USA ePay Integration with Monsoon/StoneEdge Order Automation (PDF)
	Authorize.net Integration with Monsoon/StoneEdge Order Manager (PDF)

Electronic Checks

	eCheck.Net Service Agreement (PDF)
	eCheck.Net User Guide (PDF)
	VeriCheck Merchant Brochure (PDF)

Forms

	Address & Information Change Form (PDF)
	Change in Terms Form (PDF)
	Deposit Bank Change Form (PDF)
	Name or DBA Change Form (PDF)
	Processing Limit Request Form (PDF)
	Seasonal Hold Form (PDF)
	USAePay Platform Change Form (PDF)
	American Express Application (PDF) (coming soon)

White Papers

Interchange Plus Pricing (PDF)